Emergency? Keep calm and carry on with Stanair
Posted on 20th November 2023 at 13:53
Although we would stop short of calling ourselves ‘the fourth emergency service’, it is no secret that our engineers have come to the rescue of many local businesses when they have had trouble with their doors. Whether from an accident with a forklift, the door cables have snapped on their Sectional Overhead or the industrial door has simply become jammed, our engineers have been called out to over 1240 emergencies so far in 2023 alone. So why should you put your trust in Stanair when the worst happens? Read on to find out…
This autumn has certainly seen its fair share of extreme weather from flooding to storms battering homes and businesses across the country. The strong winds especially have led to a large uptick in the amount of emergency call outs that Stanair handle on a regular basis but, whatever the issue, you can rest assured that the disruption to your business operation will be kept to an absolute minimum. This is thanks to our unique guarantee.
If we can’t repair or secure your door on our first engineering visit to your site, you don’t pay a penny.
We aim to have our trained and expert engineers on your site within two hours of receipt of your call – the industry standard is four hours – and we often arrive quicker even than that. Our vans are loaded with spare equipment and tools so that our engineers can be as prepared as possible when it comes to resolving the issue or securing your site.
We have been operating for nearly 50 years, with many of our valued members of staff having been with us for ten years or more. With almost five decades of experience and a wealth of knowledge in the field, you can rest assured that Stanair truly does know the workings of industrial doors inside out.
Our dedicated staff, both out in the field and within the office, are passionate about delivering only the best in customer service. They ensure that you are well looked after from start to finish whether your call is in the middle of the night, during normal hours or over the weekend. Our engineers are always on call 24/7 to help you in your hour of need.
We have helped thousands of businesses over our nearly fifty years of operation and received hundred of glowing testimonials such as this one from Northamptonshire based Tangent Self Adhesives Ltd:
I offer my thanks for your prompt attention to repair and secure our roller shutter door which was damaged by the strong winds over the weekend. I called your emergency line this morning and Jane confirmed that she would get a team on-site to us by early afternoon.
They duly arrived and set to work to repair the door. Courteous and efficient, helpful advice too! Excellent service, efficient, fast and friendly.
My thanks to all your team for securing our property so quickly, very much appreciated.
And this from Traka, based in Milton Keynes:
I can’t thank your company enough for today’s callout you guys responded to. You were onsite within 2 hours from my call to your office after one of our roller shutters failed. Your engineers had it sorted within a short time which was a massive help to our despatch department.
We place you and your business at the very heart of what we do and, you can rest assured, that whenever you need us, not only will we be there quickly but you are also in very safe hands.
Got an emergency? Call us on 01536 482187 NOW.
Our expert engineers are always ready to attend your site in the case of an emergency - 24/7
Our engineers are trained and ready to help you...whatever the emergency.
Whatever your emergency, we guarantee to secure or repair your door on our first visit. Call us today.
Tagged as: Emergency
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