We value our customers feedback. It is very important to us. We always aim to deliver services on quality and value with a mutual outcome for all parties.
Nobody Else Attends In Under 4 Hours
I would like to take this opportunity to thank you both personally for all the help and support you have given Fresh Direct and myself over the years.
If I had more contractors who were as professional as you both, my life would have been a lot easier, so from the bottom of my heart thank you both very much.
Stanair is a professionally run business, exceptional service levels second to none and fully backed up with Engineers and office staff who actually know what they are talking about.
Delivery performance is out of this world, I honestly do not have a contractor who attends site consistently in under 4 hours, and for our business this was vitally important for us.
Just keep doing what you’re doing.
Just a quick note to say thanks to you, Mike and your site lads for the quick response this morning to sort out the door problems we had. They have sorted out the fault and the door is now back in working order.
Extremely Courteous & Helpful
I should like to take this opportunity to commend your company for the excellent response to a recent shutter issue at our Wellingborough premises.
Thanks to the idiotic behaviour of a group of local youths, the shutter at the office sustained damage, preventing us from securing the premises overnight.
My initial phone call to your out-of-hours service was returned well within the promised response time. However, instead of sending out an engineer at emergency rates, your colleague talked me through a technique to ease the shutter down, thus saving me a considerable sum in call-out charges.
Two days later, your technicians arrived to repair the shutter. This they achieved in a short period of time without any inconvenience to our normal operations.
Throughout the exercise, Stanair were extremely courteous and helpful and went out of their way to avoid charging us for anything that could be avoided, rather than taking advantage of the situation.
I should be happy to recommend Stanair for their ethical approach and the prompt and efficient manner in which the task was handled.
An Excellent Standard
The work was finished to an excellence standard and we are very pleased to recommend your company.
Your engineer Huw and his apprentice are a credit to your company. Huw is a first class professional who clearly has immense experience and expertise and represents your company to a very high standard. In today’s world where people are quick to criticise it is very refreshing to offer high praise where it is most definitely due and offer position feedback.
Very Helpful & Positive Attitude
I'd like to add my thanks for the immediate response to the stuck door in the Church last week, and the way your technicians solved the problem without fuss.
It's the third time I have had to use your company, each time you have come promptly and resolved the difficulties with a very helpful and positive attitude.
We Look Forward To Working With You Again
Can I please say how nice and helpful they both were a real credit to your Company; we look forward to working with you again in the future.