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Weetabix is one of the biggest breakfast cereal manufacturers in the UK. This long established and household brand has developed over the 74 years of business, not only in innovation of the products but also in the scale of it’s production as you will see. The brands included in the Weetabix group include, Weetabix, Alpen, Weetaflakes, Ready Brek, Weetabix Minis and Weetos all of which are produced from the 75 plus acre site in Burton Latimer, Kettering.
Weetabix have been established since 1932 set up by two South Africans who introduced the Weetabix brand to the UK. Today Weetabix employ more than 2,500 people worldwide and produce more than 3 billion Weetabix breakfast biscuits every year. Weetabix export to over 80 countries around the world from the main site in Kettering, another achievement gained in the first 50 years of business.
Weetabix is keen to invest in the community with more than just the opportunity of jobs and work for local suppliers, Weetabix also show an interest in local projects for schools, charities and community groups. Stanair sponsor a local football team, the Ise Lodge Eagles who are in the Weetabix Youth Football League.
Stanair currently sponsor the Northants County Cricket Club, where Weetabix too have a strong presence.
Weetabix are well established in the community at Burton Latimer, through their success the site at Burton Latimer has been extended so that demand can be met, having recently grown from over 75 acres to approximately 110 acres. Once this expansion is completed the site will reach right to the A14 becoming a land mark in its own right.
Problem
Weetabix have in excess of 200 doors on site on the Burton Latimer and the Corby sites these doors are in constant use and are key to delivering to the Weetabix customer. These doors consist of 42 Fire Doors at Burton Latimer, and 14 at the two Corby sites, 52 Roller Shutter Doors at Burton Latimer and 16 at the Corby sites, 30 Rapid Action Doors at Burton Latimer and 17 at Corby, 27 Lift Doors at Burton Latimer and 11 at Corby. Weetabix needed a door supplier and maintenance provider to rely on if any of these doors needed replacing or repairing quickly. They also needed the supplier to offer a flawless emergency service 24 hours a day. The entire running of this site requires the doors to be in full working order not only to allow the deliveries to be made on time but also for health and safety and hygiene reasons.
Solution
Stanair have now been working with Weetabix for over 30 years, offering a standard 24-hour emergency call-out service, personally manned 365 days a year. Stanair respond to customer's requests in the event of an emergency by having an engineer on site normally within 2 hours.
This service is unbeaten and one of the reasons we still work for Weetabix today. At Weetabix we service all the doors regularly several times throughout the year, repair or replace doors when they have been hit or simply when they have broken down. Stanair provide Weetabix with the ultimate emergency service.
Weetabix require the Stanair services approximately 6 times each week due to the high level of usage and the volume of vehicles travelling through the site and each door opening.
When asked about the service received from Stanair Brian Wheelhouse commented:
‘The service is reliable and efficient…attendance if required is within 1 hour, this reliable response maintains the integrity of the production and warehouse areas which is critical to our business.’
Brian also commented on the customer service from all staff members at Stanair:
‘It is a reliable service on the whole, with all individuals within the company giving positive feedback and response. Both in the office and on site.’
For more information about the products and services the Stanair Group offer please contact us |
