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Clarity Credit Management Solutions offer a unique forensic approach to consumer debt collection.
Clarity Credit Management Solutions are just 12 months old, but you wouldn't have thought it, they look as if they have been in business for years. Clarity's location is key, based in the quiet, sleepy village of Lamport , Northampton in a beautiful barn conversion with even better views of the countryside. Just take a look at the view!
Clarity is a debt collection business specialising in consumer collections. Clarity has differentiated themselves from the competition by adopting a forensic approach to the way they collect debts.
Richard Griggs-Operations director said:
'We want to differentiate ourselves in everything we do, so from the moment that you drive onto this site, it is not typical of the debt collection business.'
Clarity has established themselves by securing contracts with some 'big players' in the banking arena in their first year of business. The Lamport location is probably a contributing factor to Clarity's success.
'Our clients are very impressed with our offices and the general location, client satisfaction is high on the list of priorities.'
Clarity operates nationally throughout the UK and after a successful first year, they are in the process of recruiting more staff.
'We need to employ additional staff and therefore additional space to put them.'
Clarity has been fortunate enough to take on the unit next door to them in Lamport. This has allowed them to double their floor space which will allow for the additional staff required.
Griggs also mentioned that later this year the remaining two units might become available and joked that soon Swan Court could become Clarity Court .
Clarity faced various security issues when they first occupied the offices. The building is unique so the landlord didn't want any unsightly security externally. This presented Clarity with a problem hence they called Stanair.
The solution was to install Roller Shutters internally to all doors so that they didn't create an eyesore on the building. The windows also needed security. Options included sliding grilles, security shutters and removable window bars. All Stanair products come in a range of different powder coated colours. Window bars can be removed individually to allow access, maintenance and vision of the window.
Clarity chose Stanair based on our reputation, the fact that we are a local company and 'we came up with the goods' stated Ray Masters-Clarity's Security officer, Masters has been in the security industry for some years and has known of Stanair for a while now. When asked if Clarity sought a competitive quote Masters stated:
'We looked at your quote and we felt it was the right quote for us.'
He later went on to comment:
'I think with a lot of security products, you use the companies you get to know and trust, unless you have problems, why change?'
Clarity were impressed with the efficiency of Stanair in attending an emergency recently where an outside contractor had unplugged the main power supply for the building, this meant the Roller shutter was running off the back-up battery. One morning, the shutter wouldn't operate; Stanair arrived to fix the problem within 30 minutes. Griggs final comment was 'I'm impressed with how helpful all staff at Stanair have been and continue to be'.
If you would like anymore information about the products or services Stanair offer please contact us
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